Privacy Policy

1. Introduction

Yardi Systems, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you receive SMS communications from Yardi Systems, Inc.

2. Information We Collect

When you opt in to receive SMS communications from us, we may collect:

• Your mobile phone number
• Your name (if provided)
• Your consent preferences
• Message delivery and engagement data
• Device and carrier information

3. How We Use Your Information

We use your information to:

• Send you SMS communications about our services, updates, and important information
• Respond to your inquiries and provide customer support
• Comply with legal obligations and The Campaign Registry requirements
• Improve our SMS communication services
• Maintain records of your consent preferences

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist us in delivering SMS communications
• Mobile carriers and The Campaign Registry for compliance purposes
• Legal authorities when required by law

Your phone number and mobile opt-in data will not be shared with third parties for marketing or promotional purposes.

5. Your Rights and Choices

You have the right to:

• Opt Out: Reply STOP to any SMS message to unsubscribe
• Get Help: Reply HELP for assistance
• Access Your Data: Request access to your personal information
• Correct Your Data: Request corrections to your information
• Delete Your Data: Request deletion of your information

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your SMS consent records and related data for at least 4 years from the date of collection or your last interaction with our SMS program, as required by the Telephone Consumer Protection Act (TCPA) and The Campaign Registry. Message logs and delivery records may be retained for operational and compliance purposes.

8. Third-Party Service Providers

We work with trusted third-party service providers to deliver our SMS communications, including:

• SMS messaging platforms and telecommunications providers
• The Campaign Registry for brand and campaign verification
• Mobile network operators (AT&T, T-Mobile, Verizon, and others)
• Analytics and delivery monitoring services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

9. How to Exercise Your Rights

To exercise any of your privacy rights, including access, correction, or deletion of your data, please contact us at:

• Email: support@yardi.com
• Phone: (805) 699-2040
• Mail: 430 South Fairview Avenue, Goleta, CA 93117

We will respond to your request within 30 days of receipt. You may be required to verify your identity before we process your request.

10. State-Specific Privacy Rights

If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you may have additional privacy rights under state law:

• California (CCPA/CPRA): Right to know what personal information is collected, right to deletion, right to opt-out of sales (we do not sell personal information), and right to non-discrimination
• Virginia (VCDPA): Right to access, correct, delete, and obtain a copy of your personal data
• Colorado (CPA): Right to opt out of targeted advertising and certain data processing activities
• Other States: Similar rights may apply under your state's privacy laws

To exercise these rights, please contact us using the information in Section 9 above.

11. Protection of Minors

Our SMS services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are under 18, please do not provide your phone number or opt in to receive SMS messages. If we learn that we have collected information from a minor, we will delete it promptly.

12. Message Frequency and Charges

Message frequency varies. Message and data rates may apply. Contact your mobile carrier for details about your plan's rates and fees.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date." For significant changes, we may also notify you via SMS or email. Your continued use of our SMS service after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our SMS communications, please contact us: